Responsibilities:
Your Responsibilities
• Act as the primary point of contact for assigned clients
• Lead onboarding for new clients
• Communicate project timelines, milestones, and deliverables
• Provide regular status updates
• Translate client requirements into clear internal tasks
• Track progress and follow up with the team
• Manage expectations and handle scope discussions
• Identify risks early and escalate when needed
• Gather feedback and measure client satisfaction
• Support renewals and long-term relationship growth
Preferred Qualifications:
• Strong written and verbal communication skills
• Experience managing B2B clients
• Ability to manage multiple projects at once
• Understanding of web, AI, or software development projects
• Organized and detail-oriented
• Confident leading meetings and writing professional reports
• Strong problem-solving skills
Preferred
• 2–5 years in Client Success, Account Management, or Project Management
• Experience working with tech startups or digital agencies
• Familiarity with tools like Trello, Notion, Slack, or Jira
